Shipping Policy

Toshur · Shipping Policy

Carefully packed.
Thoughtfully delivered.

At Toshur, we are committed to delivering your orders safely, reliably and with care across India. Every piece is checked, packed and prepared before beginning its journey from us to you.

3–4 Days Dispatch
Pan India Delivery
Free* Shipping
COD Selected PIN Codes
Your Order Journey

From Toshur to your wardrobe.

01
Order Confirmed Your order is received and prepared for processing.
02
Checked & Dispatched Most orders undergo quality verification and are dispatched within approximately 3–4 business days.
03
Delivered Your courier delivers the order according to serviceability and destination timelines.
Pan-India Delivery

Toshur, wherever you are.

We deliver to serviceable locations across India, including major cities, Tier 2 and Tier 3 cities, towns and many remote areas. Final delivery availability depends on courier serviceability for your PIN code.

01

Metro Cities

Approx. 2–5 Business Days

Estimated transit time after dispatch for major metro locations.

02

Tier 2 & Tier 3 Cities

Approx. 4–7 Business Days

Estimated transit time after dispatch for other cities and towns.

03

Remote Locations

Approx. 5–9 Business Days

Estimated transit time after dispatch for remote serviceable areas.

Please note: delivery timelines are estimates and begin after dispatch. Courier delays, weather, public holidays, high-order volumes, remote-area serviceability or other circumstances outside our reasonable control may affect delivery times.
Prepared with Care

The journey begins before dispatch.

01

Safe & Secure Packaging

Every Toshur order is thoughtfully packed to help protect your garment throughout transit.

  • Quality protective packaging
  • Secure wrapping for delicate fabrics
  • Extra care for embroidery and detailing
  • Protective outer packaging where required
02

Quality Check

Before dispatch, each order goes through basic verification to maintain Toshur's quality standards.

  • Correct product verification
  • Fabric quality inspection
  • Stitching and embroidery check
  • Packaging and labeling verification
03

Shipping Charges

Free shipping is available on qualifying orders across India.

  • Free shipping on eligible orders
  • Applicable charges shown before payment
  • No unexpected shipping fee after checkout
04

Delivery Updates

Where available, shipment updates may be shared with you after dispatch.

  • Email updates
  • SMS updates
  • WhatsApp updates where applicable
  • Courier tracking information
Order Tracking

Follow your order until it reaches you.

Once your order has been dispatched, available shipment details may be shared via email, SMS or WhatsApp.

01
Tracking ID Your shipment reference number.
02
Courier Partner Details of the logistics provider handling your order.
03
Tracking Link Where available, monitor your shipment until delivery.
COD Selected PIN Codes
Cash on Delivery

Convenience where available.

Cash on Delivery is available for selected serviceable PIN codes. For certain COD orders, Toshur may request a small advance payment to confirm the order. The remaining eligible amount can then be paid at the time of delivery. COD availability will be displayed during checkout where supported.

Returns & Replacements

Something not right with your delivery?

If you receive an eligible damaged, defective or incorrect product, please contact Toshur within the applicable return period. Return and replacement requests are subject to our Return & Refund Policy and product availability.

View Return Policy →
About Toshur

Made for Her. Delivered with care.

Toshur is an Indian women's clothing label creating kurtis, kaftans, tops, embroidered styles, office wear, casual wear and everyday pieces designed around comfort, craftsmanship and modern femininity.

Delivery Support

Need help with an order?

Phone +91 72178 57981
Email toshurofficial@gmail.com
Address CS 1/4, Gyan Khand 3,
Indirapuram, Ghaziabad – 201014,
Uttar Pradesh, India
Support Hours Monday – Saturday
10:00 AM – 7:00 PM