Toshur operates this website for customers who wish to explore and purchase our clothing and related products. We reserve the right to update, modify, suspend or discontinue any part of the website where reasonably necessary.

You agree not to use this website for any unlawful, fraudulent or abusive purpose, or in any way that may harm Toshur, other customers or third parties.

We make every reasonable effort to display product descriptions, colours, measurements, fabrics and details as accurately as possible.

However, actual colours may vary slightly depending on screen settings, photography, lighting and device display. Small variations may also occur in handcrafted, embroidered, printed or fabric-based products.

Placing an order on our website does not automatically guarantee acceptance. An order may remain subject to stock availability, payment verification and order confirmation.

Toshur may contact you through WhatsApp or telephone to verify your order details before dispatch.

We may cancel or decline an order where there is a pricing error, suspected misuse, payment issue, stock discrepancy, incorrect information or another reasonable operational concern. Where payment has already been collected for an order we cancel, the applicable amount will be refunded.

Product prices displayed on the website are shown in the applicable currency and may include or exclude taxes as indicated during checkout.

• Prices and promotions may change without prior notice.
• Discount codes may be subject to additional eligibility conditions.
• Two or more offers may not always be combined.
• Payment must be completed through the payment methods available at checkout.
• Cash on Delivery may be available only for eligible locations or orders.

In the event of an obvious pricing or technical error, Toshur may correct the error and contact you before processing the affected order.

Orders are shipped to the delivery address provided by you during checkout. Please ensure that your name, phone number, address, PIN code and other delivery details are accurate.

Delivery estimates are indicative and may be affected by courier operations, weather, public holidays, high-volume periods, remote locations or circumstances outside our reasonable control.

Eligible return and exchange requests are governed by Toshur's separate Return & Refund Policy.

Customers should inspect their order after delivery and contact Toshur within the applicable return or exchange window if there is an eligible issue.

• Returned items must meet the required condition standards.
• Original tags and packaging must remain intact where required.
• Used, washed or damaged products may be ineligible.
• Customized or made-to-order items may be excluded where applicable.
• Reverse logistics or handling charges may apply as stated in the Return Policy.

If you wish to cancel an order, please contact Toshur as soon as possible.

Cancellation cannot be guaranteed once an order has entered processing, packing or dispatch. Orders already shipped may need to be handled under the applicable return policy.

You may use Toshur's website only for lawful personal shopping and informational purposes.

You must not:

• Attempt to interfere with website security or functionality.
• Introduce malicious code, viruses or harmful technologies.
• Use automated systems to scrape or copy website content without permission.
• Use the website to commit fraud or impersonate another person.
• Use Toshur's content, photographs or branding commercially without authorization.

Unless otherwise stated, Toshur's website content — including product photographs, graphics, branding, copy, designs, logos and other original materials — is owned by or licensed to Toshur and is protected by applicable intellectual property laws.

You may not reproduce, distribute, commercially exploit, republish or modify such material without appropriate permission.

If you voluntarily submit a review, testimonial, photograph, feedback or other content to Toshur, you confirm that you have the right to submit that material.

Toshur may use genuine customer feedback and submitted content for website, customer-service or promotional purposes where permitted and subject to applicable law.

Content that is unlawful, abusive, misleading, defamatory, infringing or fraudulent may be rejected or removed.

Toshur may use third-party providers for services such as payment processing, logistics, website functionality, communications and analytics.

These third parties may operate under their own terms and privacy policies. Toshur is not responsible for independent third-party websites or services outside our reasonable control.

To the extent permitted by applicable law, Toshur will not be responsible for indirect, incidental or consequential losses arising from circumstances outside our reasonable control.

Nothing in these Terms is intended to exclude or limit rights or remedies that cannot legally be excluded under applicable consumer protection laws.

Your use of Toshur is also subject to our Privacy Policy, which explains how personal information is collected, used and handled.

Please review our Privacy Policy for further details.

These Terms & Conditions are governed by the laws applicable in India.

Subject to applicable consumer protection and other mandatory legal rights, disputes relating to Toshur or these Terms shall be subject to the jurisdiction of the competent courts in Ghaziabad, Uttar Pradesh, India.

Toshur may revise these Terms & Conditions from time to time to reflect changes in our services, policies, operations or applicable requirements.

Updated terms will be published on this page. Continued use of the website after an update constitutes acceptance of the revised terms to the extent permitted by law.

If you have any questions regarding these Terms, your order or your use of our website, you can contact us at:

• Email: toshurofficial@gmail.com
• Phone: +91 72178 57981
• Address: CS 1/4, Gyan Khand 3, Indirapuram, Ghaziabad – 201014, Uttar Pradesh, India